Problems using our online forms?

< Close Window >

 

From time to time depending upon your website browser settings and your internet connection you may experience problems using forms on various websites. If you are experiencing any problems with our own online forms then we have compiled a help list below.

 

Alternatively simply contact us directly on: UK - 0333 123 2626
International: +44 1782 255929

 

Emptying your website browser cache

Sometimes your website browser gets bogged down with the files that you view on the internet and needs to be emptied. Emptying the browser cache may resolve many problems and also speed up the browsers performance.

Select your operating system and browser type below and follow the steps

• Windows
  • Internet Explorer
  • Firefox
  
  
• Mac OS and Mac OS X
  • Safari
  • Firefox

Internet Explorer 7+

1. From the Tools menu, select Internet Options... .
   
   
2. Choose the General tab.
   
   
3. Under Browsing history, click Delete... .
   
   
4. Next to "Temporary Internet Files", click Delete files... .
   
   
5. Click Close, and then click OK to exit.

 

Firefox for Windows

From the Tools menu, select Clear Private Data, and then check Cache. Click Clear Private Data Now.

 

Safari

1. From the Safari menu, select Empty Cache... .
   
   
2. When prompted, click Empty to confirm that you want to empty the cache.

 

Firefox for Mac OS X

1. In Firefox, from the Tools menu, select Clear Private Data.
   
   
2. Make sure Cache is checked, and then click Clear Private Data Now.

 

< Close Window >